Customer Privacy Notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Email audits@gabrpilkingtonassociates.co.uk
What information we collect, use, and why
We collect or use the following personal information to respond to your requests
- Names and email addresses of people who email us directly using our published email address.
- We do NOT operate official social media channels
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information.
- There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Legitimate interests – we’re collecting or using your information because it benefits you without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Collecting from clients: name and email address so that we can send information that has been requested or to reply to an email sent to our published email address.
Other Data Processors
When you submit an enquiry using the contact form on this website, your personal data, including your name, email address and any information you provide in your message, is collected and processed by Webador, the platform on which this website is built.
When you submit this form, your data will be processed by Webador and passed to us.
The form uses the Google reCAPTCHA service, automatically applied by our website platform, Webador, to protect our contact form from spam and automated submissions. It processes certain technical data, such as your IP address and browser information. in order to verify that you are human. This processing is carried out by Google and is outside of our direct control. It is applied automatically as part of the Webador platform. For more information, please read Google's Privacy and Terms statements.
Website Cookies
- The website www.gabrpilkingtonassociates.co.uk is hosted by Webador. Advertisements on the website will place cookies on visitors' computers. Cookies help Webador optimize and personalize the advertisements they display. They also make sure Google Analytics uses anonymous IP addresses to maintain privacy.
Where we get personal information from
- Directly from you
How long we keep information
Names and email addresses of people requesting information about our services are kept until the three months after the end of correspondence or provision of contracted services.
The names and email addresses of people who contact us using our published email address are kept until three months after the end of the correspondence.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
7th January 2026